My boiler failed its annual inspection, as it was coming away from the wall (a wall bolt had come away). I had requested quotes from a few people and Rob Sale from Heating and Plumbing Engineers was dropping off quote to me at 6pm one evening. I came home from work that evening to discover the boiler had come away from the wall even more. When Mr Sale arrived and saw how bad the situation was, he told me he could not leave the boiler in that condition and spent the next 2.5hrs removing it from the wall and ensuring the water supply was disconnected and area made safe (the gas supply had already been disconnected when it failed its service). Mr Sale went out of his way to ensure that any danger of water leakage etc was removed. He then got me a fantastic deal on a new ATAG boiler and installed it over a two day period. He ensured the area was covered with dust sheets and the room was left with only minimal clean up required by me. I would have no hesitation in recommending Mr Sale for any work of this sort.